Benefits
Save Time
- No more trawling through piles of paper to find the customer information you require.
- The easy to understand system makes collation of data less time consuming.
- The easy to use interface minimises training time and provides staff with more confidence and job satisfaction.
- Intelligent reporting means less time collating data to produce manual reports and spreadsheets. Instead, instant reporting is available at your fingertips.
- Invoicing and donor thank you letters are automatically generated decreasing the time involved in administration.
- Little time is spent processing the customers’ orders, therefore higher customer satisfaction, which means they would be more likely to donate again.
Reduce Costs
- Saving staff time results in reduced costs as valuable time can be used on other duties.
- Printing costs are lowered. There is no longer the need for specialist duplicate print invoice paper, simply print invoices and receipts from the system on standard A4.
Measure Results
- Data input has been streamlined, helping to remove the potential for human error and as a result reporting is accurate.
- The comprehensive reports means you can really see the benefits from your re-use scheme; plus with a new electronic tracking facility, R3 Online helps you can comply with WEEE government legislation.
Stock Control Management
- The ARC Intelligent Management System (AIMS) add on to R3 Online brings barcode based stock control capability using handheld computers with a built in barcode scanner.